PTL (Proficient Team Leader) Certification

Proficient Team Leader (PTL) Certificate

An internationally recognized certification course that develops your skills in business leadership and team management for dynamic professional advancement. 

“A student, fresh graduate, employee, business owner… you won’t go wrong taking this course, you’ll find it beneficial!”

— Sana Hammad, HR Consultant & Executive Coach

Meet Your Instructor
Ammar W. Mango


A certified ExO (Exponential Organization) Consultant with a passion to help clients breakthrough and transform into higher levels of performance, His +30 years of experience in Organizational Development includes consulting and coaching for companies worldwide. His clients range from Fortune 100 companies to SMEs and startups. He has also worked with NGOs and semi-governmental agencies.

Certification & Accreditation

Certificate issued by Case In Point Consulting

— Experts in boosting performance fast for both companies and individuals.

— Trainers with over 25 years of experience coaching and training.

— Over 7K individuals trained world-wide.

Internationally accredited by CPD Standards – UK

— Recognized by the UK’s most prestigious, and leading global provider of accreditation.

How can the course help me?

  • Develop your leadership skills in team management;
  • Prove your credibility as team leaders;
  • Get internationally certified as a team leader;
  • Boost your CV and stand out to employers.

1. Introduction
2. You as a Leader
3. Managing Good/Bad Performance
4. Good Leadership Practices
5. Motivation
6. Conflict Resolution
7. Position Contracts and Managing KPIs
8. Organizing into Projects
9. Organizing into Operations
10. Dealing with Different Personalities
11. Stress Management
12. Dealing with Difficult People at Work
13. Effective Delegation

  • Build high-performing teams
  • Motivate team members to collaborate and achieve goals
  • Organize and prioritize tasks
  • Set and track goals using KIPs
  • Delegate work effectively
  • Resolve conflicts in the workplace
  • Deal with difficult people at work

"Valuable and informative details provided in this important course on how to be a great team leader. "

- Ahmad Abu Arqoub
Deputy Team Leader at Sky Software Co.